Vinted Shoppers Express Frustration Over Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
It has advised users to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change to its shipping options after backlash from users.
